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Beauty Melanin

How can we help? Get all of your important questions answered here or reach out to us to learn more.

Help Center - Beauty Melanin

Our necklaces are made from tarnish-resistant metals and plated in 18K gold. Necklaces are made to last and will not fade, rust, or begin to change colors.

Do your chains tarnish with use?

All of our necklaces come with a premium 60 cm adjustable Figaro chain. You can adjust/shorten the chain to the length of your choosing by attaching the clasp to one of the open links.

What's the length of the chains?

At the moment we don't have our jewelry in the Silver option. However, we'll pass this along to our production team as an idea for a future product!

Do you sell any silver jewelry?

You may try cleaning it with warm, soapy water. Soak it for a few minutes, then gently rub the item with a soft cloth to restore its shine. We don't recommend using them at the beach. If you've been to the gym or at the beach then rinse your gold-plated jewelry in warm water and then dry it with an absorbent soft cloth.

What is the best way to care of my chains?

You have 30 days to request a return after receiving your item. To be eligible, the item must be in its original condition with tags and packaging. The following items are not eligible for refund or exchange: final sales, gift cards, custom-made products, and gifts with purchase.

You can read more about our Return policy here

What is your return policy?

We currently offer these delivery options to the contiguous 48 states + Washington DC:  
Standard shipping (5-8 days) 
Standard shipping (5-8 days) 
Ground shipping (3-6 days)
Expedited shipping (2 days) 
Express Shipping (1 day)

You can read more here